Shipping & Returns

Shipping

Available shipping methods, costs, and delivery estimates are calculated during checkout based on your destination and order. Any tracking information provided by the carrier will be shared using the contact information on the order.

Order help

If you have a question about an order, contact FRAISES support and include your order number so we can help as quickly as possible.

Returns & exchanges

Please contact FRAISES support before sending any item back. We’ll confirm the current eligibility and return or exchange instructions for your specific order before anything is shipped back to us.

Contact FRAISES support →